Quarterly report pursuant to Section 13 or 15(d)

Segments - Summary of Financial Performance and Results by Segment (Details)

v3.20.2
Segments - Summary of Financial Performance and Results by Segment (Details) - USD ($)
$ in Thousands
3 Months Ended 6 Months Ended 9 Months Ended
Sep. 30, 2020
Sep. 30, 2019
Jun. 30, 2020
Jun. 30, 2019
Sep. 30, 2020
Sep. 30, 2019
Revenue            
Loan origination fees and gain on sale of loans, net $ 565,009 $ 270,093     $ 1,298,302 $ 597,596
Loan servicing and other fees 40,159 36,540     116,469 104,977
Valuation adjustment of mortgage servicing rights (41,006) (90,968)     (245,816) (251,190)
Interest income (expense) (583) 2,108     (1,075) 4,302
Other income (expense) (35) 5     (39) 1,186
Net revenue 563,544 217,778     1,167,841 456,871
Expenses            
Salaries, incentive compensation and benefits 273,560 176,716     650,458 418,032
General and administrative 27,271 18,497     75,463 47,121
Occupancy, equipment and communication 14,317 13,421     41,272 40,363
Depreciation and amortization 1,540 1,812     4,686 5,636
Provision for foreclosure losses 547 1,497     2,407 2,271
Income tax expense (benefit) 64,223 (2,661)     100,688 (18,050)
Net income (loss) 182,086 8,496 $ 110,781 $ (46,998) 292,867 (38,502)
Reportable Segments            
Revenue            
Loan origination fees and gain on sale of loans, net 565,009 270,093     1,298,302 597,596
Loan servicing and other fees 40,159 36,540     116,469 104,977
Valuation adjustment of mortgage servicing rights (41,006) (90,968)     (245,816) (251,190)
Interest income (expense) 1,478 4,000     5,277 10,797
Other income (expense) 7 12     32 37
Net revenue 565,647 219,677     1,174,264 462,217
Expenses            
Salaries, incentive compensation and benefits 249,800 170,766     609,060 408,894
General and administrative 25,492 16,698     69,612 42,054
Occupancy, equipment and communication 12,302 12,121     37,672 37,039
Depreciation and amortization 1,280 1,665     4,095 5,154
Provision for foreclosure losses 547 1,497     2,407 2,271
Net income (loss) 276,226 16,930     451,418 (33,195)
Reportable Segments | Production            
Revenue            
Loan origination fees and gain on sale of loans, net 563,162 269,382     1,293,621 594,864
Interest income (expense) 3,864 2,303     10,274 9,107
Other income (expense) 7 12     32 37
Net revenue 567,033 271,697     1,303,927 604,008
Expenses            
Salaries, incentive compensation and benefits 244,787 166,909     594,830 397,594
General and administrative 22,432 14,527     59,579 34,805
Occupancy, equipment and communication 10,721 10,988     34,876 35,033
Depreciation and amortization 1,165 1,588     3,766 4,923
Net income (loss) 287,928 77,685     610,876 131,653
Reportable Segments | Servicing            
Revenue            
Loan origination fees and gain on sale of loans, net 1,847 711     4,681 2,732
Loan servicing and other fees 40,159 36,540     116,469 104,977
Valuation adjustment of mortgage servicing rights (41,006) (90,968)     (245,816) (251,190)
Interest income (expense) (2,386) 1,697     (4,997) 1,690
Net revenue (1,386) (52,020)     (129,663) (141,791)
Expenses            
Salaries, incentive compensation and benefits 5,013 3,857     14,230 11,300
General and administrative 3,060 2,171     10,033 7,249
Occupancy, equipment and communication 1,581 1,133     2,796 2,006
Depreciation and amortization 115 77     329 231
Provision for foreclosure losses 547 1,497     2,407 2,271
Net income (loss) (11,702) (60,755)     (159,458) (164,848)
All Other            
Revenue            
Interest income (expense) (2,061) (1,892)     (6,352) (6,495)
Other income (expense) (42) (7)     (71) 1,149
Net revenue (2,103) (1,899)     (6,423) (5,346)
Expenses            
Salaries, incentive compensation and benefits 23,760 5,950     41,398 9,138
General and administrative 1,779 1,799     5,851 5,067
Occupancy, equipment and communication 2,015 1,300     3,600 3,324
Depreciation and amortization 260 147     591 482
Income tax expense (benefit) 64,223 (2,661)     100,688 (18,050)
Net income (loss) $ (94,140) $ (8,434)     $ (158,551) $ (5,307)