Quarterly report [Sections 13 or 15(d)]

SEGMENTS (Tables)

v3.25.3
SEGMENTS (Tables)
9 Months Ended
Sep. 30, 2025
Segment Reporting [Abstract]  
Schedule of Financial Performance and Results by Segment
The following table presents the financial performance and results by segment for the three months ended September 30, 2025:
(in thousands)
Origination Servicing Total
Segments
All Other Total
Revenue
Loan origination fees and gain on sale of loans, net $ 242,020  $ 1,830  $ 243,850  $ —  $ 243,850 
Gain on reverse mortgage loans held for investment and HMBS-related borrowings, net 4,018  —  4,018  —  4,018 
Loan servicing and other fees —  73,931  73,931  —  73,931 
Valuation adjustment of mortgage servicing rights —  (29,009) (29,009) —  (29,009)
Interest income
28,363  14,987  43,350  —  43,350 
Interest expense
(21,029) (1,463) (22,492) (6,723) (29,215)
Other income (expense), net 513  —  513  (1) 512 
Net revenue 253,885  60,276  314,161  (6,724) 307,437 
Expenses
Salaries, incentive compensation and benefits 179,185  10,516  189,701  18,200  207,901 
General and administrative 20,139  2,695  22,834  6,505  29,339 
Occupancy, equipment and communication 16,476  1,142  17,618  1,924  19,542 
Depreciation and amortization 3,103  299  3,402  126  3,528 
Provision for foreclosure losses —  1,148  1,148  —  1,148 
Total expenses
218,903  15,800  234,703  26,755  261,458 
Income tax expense —  —  —  12,636  12,636 
Net income (loss) $ 34,982  $ 44,476  $ 79,458  $ (46,115) $ 33,343 
The following table presents the financial performance and results by segment for the nine months ended September 30, 2025:
(in thousands)
Origination Servicing Total
Segments
All Other Total
Revenue
Loan origination fees and gain on sale of loans, net $ 661,313  $ 3,751  $ 665,064  $ —  $ 665,064 
Gain on reverse mortgage loans held for investment and HMBS-related borrowings, net 9,524  —  9,524  —  9,524 
Loan servicing and other fees —  219,427  219,427  —  219,427 
Valuation adjustment of mortgage servicing rights —  (140,258) (140,258) —  (140,258)
Interest income
72,965  37,543  110,508  650  111,158 
Interest expense
(57,539) (3,877) (61,416) (18,841) (80,257)
Other income (expense), net 767  769  (59) 710 
Net revenue 687,030  116,588  803,618  (18,250) 785,368 
Expenses
Salaries, incentive compensation and benefits 507,588  30,992  538,580  45,371  583,951 
General and administrative 62,441  9,643  72,084  17,834  89,918 
Occupancy, equipment and communication 51,670  3,417  55,087  6,088  61,175 
Depreciation and amortization 9,815  639  10,454  332  10,786 
Provision for foreclosure losses —  4,641  4,641  —  4,641 
Total expenses
631,514  49,332  680,846  69,625  750,471 
Income tax expense —  —  —  6,850  6,850 
Net income (loss) $ 55,516  $ 67,256  $ 122,772  $ (94,725) $ 28,047 
The following table presents the financial performance and results by segment for the three months ended September 30, 2024:
(in thousands)
Origination Servicing Total
Segments
All Other Total
Revenue
Loan origination fees and gain on sale of loans, net $ 220,365  $ 246  $ 220,611  $ —  $ 220,611 
Gain on reverse mortgage loans held for investment and HMBS-related borrowings, net 2,367  —  2,367  —  2,367 
Loan servicing and other fees —  70,951  70,951  —  70,951 
Valuation adjustment of mortgage servicing rights —  (145,776) (145,776) —  (145,776)
Interest income
27,438  15,799  43,237  571  43,808 
Interest expense
(26,730) (1,113) (27,843) (5,496) (33,339)
Other income (expense), net 657  70  727  (92) 635 
Net revenue 224,097  (59,823) 164,274  (5,017) 159,257 
Expenses
Salaries, incentive compensation and benefits 175,922  9,219  185,141  13,864  199,005 
General and administrative 19,742  3,788  23,530  3,188  26,718 
Occupancy, equipment and communication 18,708  1,004  19,712  2,289  22,001 
Depreciation and amortization 3,290  161  3,451  302  3,753 
Provision for foreclosure losses —  613  613  —  613 
Total expenses
217,662  14,785  232,447  19,643  252,090 
Income tax benefit —  —  —  (25,882) (25,882)
Net income (loss) $ 6,435  $ (74,608) $ (68,173) $ 1,222  $ (66,951)
The following table presents the financial performance and results by segment for the nine months ended September 30, 2024:
(in thousands)
Origination Servicing Total
Segments
All Other Total
Revenue
Loan origination fees and gain on sale of loans, net $ 560,247  $ 272  $ 560,519  $ —  $ 560,519 
Gain on reverse mortgage loans held for investment and HMBS-related borrowings, net 7,731  —  7,731  —  7,731 
Loan servicing and other fees —  204,448  204,448  —  204,448 
Valuation adjustment of mortgage servicing rights —  (122,864) (122,864) —  (122,864)
Interest income
63,486  39,820  103,306  1,449  104,755 
Interest expense
(62,233) (2,768) (65,001) (13,526) (78,527)
Other income (expense), net 1,556  137  1,693  (1,031) 662 
Net revenue 570,787  119,045  689,832  (13,108) 676,724 
Expenses
Salaries, incentive compensation and benefits 466,064  25,882  491,946  36,064  528,010 
General and administrative 62,088  10,505  72,593  11,734  84,327 
Occupancy, equipment and communication 53,519  2,705  56,224  5,940  62,164 
Depreciation and amortization 9,943  572  10,515  962  11,477 
Provision for foreclosure losses —  509  509  —  509 
Total expenses
591,614  40,173  631,787  54,700  686,487 
Income tax benefit —  —  —  (8,803) (8,803)
Net (loss) income $ (20,827) $ 78,872  $ 58,045  $ (59,005) $ (960)